Citibank Review – Make Your Life Better

With more than 220 years of experience, Citibank is one of the most reputable banks worldwide. They provide a wide range of financial services to meet your needs – from checking and savings accounts to mortgages and loans to credit cards. 

They’re committed to their customers with their focus on safety, service, and convenience. Find out more about what makes Citibank great in our blog post!

What Is Citibank? 

Citibank is a US-owned international commercial bank that operates in the Philippines. It’s a subsidiary of Citigroup – a popular global banking and financial service company.

Citibank is also known as one of the most well-established brands, with its first branch in Manila in 1902. The bank offers a full range of financial services to institutions, corporations, and individuals.

Presently, it has at least six branches in the Philippines, including Makati and Quezon City, as well as access to ATMs and POS throughout the country via Citibank, BancNet, Megalink, and Expressnet.

Citibank’s logo

Citibank’s logo

Headquarters Location: 8741 Paseo de Roxas, Makati City, Philippines


  • Metro Manila: 995 9999 
  • Other provinces: 1 800 10 995 9999
  • Overseas: +63 2 995 9999

The Institutional Clients Group of Citi Philippines is a recognized leader in providing financial services for the country’s public sector, Filipino corporates, multinationals, and financial institutions.

Citibank provides innovative cash management solutions, trading finance and services, and securities custody and funds services. It also offers corporate banking advisory services as well as a range of treasury products for fixed income, commodities, currencies, and derivatives.

Citi delivers domestic debt and equity underwriting and financial advisory services through its affiliate, Citicorp Capital Philippines, Inc.

Citibank Operation And Development

The International Banking Corporation established Citibank in 1902, and it now plays a critical role in developing the country’s financial infrastructure and robust economy. Citibank has come a long way since its opening in Manila, becoming the most significant commercial bank in Philippine history.

Citibank in the Philippines

Citibank in the Philippines

Citibank was continuously named Philippines Best Consumer Internet Bank from 2004 to 2010, and then again it received the award of the best foreign bank and investment advice twice in 2009 and 2010.

With over 4,200 employees and 1.2 million cards, Citibank was the first bank to provide SMS banking on a credit card that allows cardholders to make charges through mobile phones. Since 2008, clients have been able to undertake prepaid shopping online and pay for the products without leaving their homes.

In 2012, Citibank deployed an automated teller machine, allowing customers to do various transactions, such as checking account balances and paying bills. Since then, they can withdraw funds in two currencies: Philippine pesos and US dollars. Nonetheless, Citibank has a high daily ATM withdrawal limit.

What Products And Services Do Citibank Provide?

Citibank provides a wide range of accounts and services, as one would expect from a company of its size. Currently, the bank offers its clients the following services:

  • Investment
  • Insurance
  • Savings Accounts
  • Time Deposit Accounts
  • Money Market Products
  • Investment Funds

According to Citi’s CEO, all services listed above support the country’s growth and economic advancement in profitability and assets.

Type Of Cards


Citibank’s cards

Interest back cards: Citi Simplicity Card

Rebate cards

  • Citi Cash Back Mastercard
  • Shell Citi Mastercard
  • Mercury Drug Citi Mastercard

Travel cards: Citi PremierMiles Mastercard

Reward cards 

  • Citi Grab Card
  • Citi Rewards Mastercard
  • Citi Prestige Mastercard
  • Citi ThankYou Rewards 

Other Financial Products Offered By Citibank

Aside from them, the bank also offers its clients some other banking products and services:

  • Personal Loans 
  • Citi Credit Shield Insurance 
  • Citi Credit Shield Premier Insurance
  • Money Market Instruments Investment
  • Bonds and Notes Investment
  • Investment Funds
  • Citigold wealth management
  • Citi Priority wealth management
  • Citi® World Privileges®
  • Citi® PayLite® Installment Plan
  • Citi PayLite after purchase
  • Citi FlexiBill
  • Citi Speed Cash
  • Citi PayAll
  • One Bill®

Is Citibank A Reputable Bank? 

Yes, of course. Currently, Citi Philippines serves over 950 multinational companies and more than 100 top local corporations. The bank also stated that they are the choice of 90% of the country’s top 20 corporations by listed market size. They have also been the only settlement bank for the Philippines domestic dollar transfer system (PDDTS) for 25 years.

Citibank has received many awards, including:

citibank awards

Citibank’s awards

Citibank Working Hours 

Citibank branch

Citibank branch

Citibank does not release specific guidance of its working hours because they vary by branch. Nonetheless, the majority of its bank locations operate during regular business hours. Similar to other banks, Citibank ATMs are available 24 hours a day, seven days a week.

If you want to visit a Citibank branch, you should look for the nearest location online or confirm the hours of operation using a branch locator.

Citibank Hours

Sunday Closed
Monday 9 a.m. to 5 p.m.
Tuesday 9 a.m. to 5 p.m.
Wednesday 9 a.m. to 5 p.m.
Thursday 9 a.m. to 5 p.m.
Friday 9 a.m. to 5 p.m.
Saturday Varies: 9 a.m to 2 p.m. or 10 a.m to 2 p.m.

Citibank Contact

Citibank Philippines Locations

Headquarters Location: 8741 Paseo de Roxas, Makati City, Philippines

Metro Manila Branches

Quezon City Branches

Citibank Philippines Customer Service

Metro Manila: 8995 9999

Metro Cebu: 234 9999

Other Provinces: 02 8995 9999

From Abroad: +63 2 8995 9999



The Citibank Philippines operation provides a wide range of banking products and services to their customers. They offer the most sought-after financial solutions for individuals, small businesses, enterprises, multinational companies as well as government institutions in the country. What are you waiting for? Visit any Citibank branch near you today!

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