BPI Hotline – The Best Customer Service

Have you ever gotten a customer service phone number and then not been able to find it? Do you get frustrated when your call is dropped, or the line rings endlessly without an answer? Well, we’ve got good news for you! BPI Hotline are here! BPI Hotline offer 24/7 customer service so that all of your needs will be met. 

You are on the right track if you are looking for more details on the BPI hotline and customer services! This post will surely satisfy your needs. Let’s scroll down!

BPI bank

BPI bank

BPI Introduction 

The Bank of the Philippine Islands, also known as BPI, is extremely popular in the Philippines. BPI is a banking institution that provides many services and has branches nationwide. They also have 2,200 ATMs scattered across the country, making it easier for people to access their money.

BPI not only offers different bank accounts but also a variety of services to suit your needs. They have you covered with online banking options from savings and checking that can be done from anywhere in the country or even internationally.

The convenience of doing transactions online is a major plus. You can avoid the hassle and long queues by using this method to keep your day going smoothly.

Contact BPI today for any assistance!

Contact BPI today for any assistance!

See also: About BPI – Every Detailed Information You Need To Know

BPI Hotline Information

For inquiries and comments, visit the BPI website or call the 24-hour center for help at (+632) 889-10000.

At BPI, we aim to create a safe space for customers and employees. We want people who come through our doors to feel like they can voice their concerns without fear of judgment or reprisal from either side; so much that it’s open one-on-one discussions at this hotline:

  • Answer questions regarding CDs, loans, money market accounts, credit cards, other banking products, and account kinds.
  • ​​Monitor account holders and keep track of checks and transactions.
  • Check and explain account fees.
  • Assist consumers who have been the victims of fraud, theft at their bank.
  • Assist consumers in replacing credit or debit cards that have been lost or stolen.
  • Support with address changes.

Contact information:

Type of Call Number to Call
International Calls (+632) 889-10000
Domestic Long Distance (+632) 889-10000
Mobile Phones in the Philippines (+632) 889-10000; or (+632) 889-10000
Domestic Toll-free Number (PLDT) (+632) 1-800-188-89-100
International Toll-free Numbers See the list

Contact Information

A quick and easy way to reach the company is by calling their toll-free number. It can be accessed 24/7 without requiring you to use telephone services supported by your carrier for it to work. So if one of these countries is not on this list, dial International Access Code +63+2+89890000 first before proceeding with any other steps.

BPI will support customer 24:7

BPI will support customer 24/7

When you call international or special numbers from your mobile phone, please check with the service provider to see if they charge a fee. The cost depends on whether it’s for an account-wide rate or per conversation, so be sure that this information is clear before dialing.

Country Carrier IAC Toll free
0011 800-2748-9100
OPTUS 0011 800-2748-9100
BELGIUM BELGACOM 00 800-2748-9100
BRUNEI JTB 801-2003
CANADA TATA 1-800-354-5449
011 800-2748-9100
CYPRUS CYTA 00 800-274-89100
FRANCE FRANCE TEL 0-800-905-585
00 800-2748-9100
GERMANY DTAG 00 800-2748-9100
GREECE OTE 00800-6312-0014
GUAM IT&E 1-800-163-0001
HONGKONG NWT 800-932-634
INDONESIA INDOSAT 001-803-6310-032
ITALY TEL. ITALIA 00 800-274-89100
JAPAN KDD 0053-163-6003
010 800-2748-9100
SOFTBANK 010 800-2748-9100
NTT 010 800-2748-9100
KOREA KT 001 800-2748-9100
MACAU CTM 0800-452
MALAYSIA TM 1-800-807-767
00 800-2748-9100
NEW ZEALAND TNZL 00 800-274-89100
NORWAY TELENOR 00 800-274-89100
SAUDI ARABIA STC 800-863-0008
001 800-2748-9100
SPAIN TELEFONICA 00 800-274-89100
TAIWAN CHT-I 00801-63-1305
THAILAND CAT 001 800-2748-9100
UAE ETISALAT 800-0630-0017
UK VODAFONE UK 0500-894-040
00 800-2748-9100
BT 00 800-2748-9100
USA AT&T 1-800-225-1202
011 800-2748-9100
SPRINT 1-866-698-9100
011 800-2748-9100
VERIZON 011 800-2748-9100

Note: If you are looking for Hawaii, visit the Sprint USA toll-free number 1-866-698 9100. They will respond via call or email within 7 business days.

What Are The Services You Can Receive When Contacting BPI Hotline?

BPI Phone Banking has got you covered with a suite of services for your every need. From checking on account balances and paying utilities, they’re there to help.

If you’re trying to call a toll-free number and hear an error message,  it’s most likely due during peak hours. You can try calling again later in order not to miss your chance.

Complaints And Inquiries

The Bank is always ready to help with your needs and wants. If you have any complaints related to the execution of orders or instructions, please submit them within 15 days so that we can take care immediately.

Account service

Phone Banking is a great way to stay in contact with your members and engage them on the go, but right now, we’re experiencing technical issues that have made it unavailable. Rest assured, though, as these features are coming back soon. In the meantime, you can visit our online banking or mobile site for access.

With the self-service feature, you can block your ATM/credit card and express cash cards. To block a lost card, select option five from the 889 10000 menus. After choosing the option for the Lost Card, strictly follow the steps to complete your process.

Inquire On Your Remittances

Make sure that the last payment you made was correctly received. Check your account number and One-Time PIN for verification purposes.

  1. Call 889 10000 and select Option 6.
  2. Enter your Debit Mastercard number, which is 16 digits long. Then confirm your phone number.
  3. Receive the 6-digit One-time PIN and enter it (OTP).
  4. IVRS will announce the last three remittance transactions in the customer’s primary account.

Call From Abroad

International calling is a great way to make long-distance calls on the cheap. To get started, all you need are our international toll-free numbers which can be accessed from anywhere in the world without surcharges or minutes limits.

Monitor And Control Your Accounts

Keep an eye on your credit card balances, and make sure to stay within the limits you’ve set.

Settle Your Bills

Enrolling in bills payment is easy and quick with BPI; just head on over any branch. Once enrolled, your name will be mentioned whenever a bill from that payer comes through.

Is BPI Customer Service Good?

The BPI bank was honored at the Euromoney Awards for Excellence 2020 as the best bank in the Philippines. This prestigious financial publication has just been named one of Asia’s most successful banks among those deemed worthy enough for such esteemed recognition.

BPI’s strong performance and positive outlook will be a key factor in its success. The company has been given the prestigious BBB+ rating by Standard & Poor’s, which equals local government agencies on a national level.

It is the mark of a successful financial advisor to have their clients’ trust. Only then will they be entrusted with major transactions and building lasting relationships, but it only happens when we do well for our clientele by understanding what matters most in this world: money.

The first bank to have ever been established, BPI is committed to building and maintaining trust with its customers. The company has marked 169 years since COVID-19 for such legacy work.

BPI Petron credit card is a great way to save money on fuel and other goods!

BPI provides the best customer service


There is no denying that BPI banking strives to provide the best customer service, and we’re confident you’ll be satisfied with their suite of services. If you still think it’s worth looking into other options, contact the bank via one of the BPI hotline above or visit a branch location near you for more information on what they offer.

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